{"id":2325,"date":"2025-09-12T11:59:35","date_gmt":"2025-09-12T09:59:35","guid":{"rendered":"https:\/\/kanzento.dk\/terms-and-conditions-and-data-policy\/"},"modified":"2025-11-11T21:37:12","modified_gmt":"2025-11-11T20:37:12","slug":"terms-and-conditions-and-data-policy","status":"publish","type":"page","link":"https:\/\/kanzento.dk\/en\/terms-and-conditions-and-data-policy\/","title":{"rendered":"Terms and Conditions and Data Policy"},"content":{"rendered":"<!--themify_builder_content-->\n<div id=\"themify_builder_content-2325\" data-postid=\"2325\" class=\"themify_builder_content themify_builder_content-2325 themify_builder tf_clear\">\n                    <div  data-lazy=\"1\" class=\"module_row themify_builder_row tb_gp5n367 tb_first tf_w\">\n                        <div class=\"row_inner col_align_top tb_col_count_1 tf_box tf_rel\">\n                        <div  data-lazy=\"1\" class=\"module_column tb-column col-full tb_tx22367 first\">\n                    <!-- module text -->\n<div  class=\"module module-text tb_csyz877   \" data-lazy=\"1\">\n        <div  class=\"tb_text_wrap\">\n        <p><span style=\"color: #333333;\"><b>Terms and Conditions and Data Policy<\/b><br>Welcome to <a href=\"Hanne.dk\">Hanne.dk<\/a>. Here you will find all important information about trading, booking and data protection in connection with our spiritual services. <br><b>Terms and conditions<\/b><br><b>Company information<\/b><br><a href=\"Hanne.dk\"><b>Hanne.dk<\/b><\/a><b> ApS<\/b><br>Hanne Kanzento<br>Wilds Vision Worlds ApS<br>Sverrigsvej 1<br>7130 Juelsminde<br>CVR: 32056091<br>Phone: +45 60 72 36 46 46<br>E-mail: <a href=\"mailto:kontakt@hanne.dk\">kontakt@hanne.dk<\/a><br><b>Our Services<\/b><br>We offer spiritual sessions, personal development and mediation &#8211; both online via Zoom and physically in Juelsminde. All services can be booked through our online booking system. <br><b>Physical sessions in Juelsminde:<\/b><br><\/span><\/p><ul><li><span style=\"color: #333333;\">Personal 1-on-1 sessions<br><\/span><\/li><li><span style=\"color: #333333;\">Companion can be arranged by special arrangement<br><\/span><\/li><\/ul><p><span style=\"color: #333333;\"><b>Online sessions via Zoom:<\/b><br><\/span><\/p><ul><li><span style=\"color: #333333;\">Personal 1-on-1 sessions<br><\/span><\/li><li><span style=\"color: #333333;\">Recording sent via email on request<br><\/span><\/li><\/ul><p><span style=\"color: #333333;\"><b>Prices and Payment<\/b><br><b>Accepted payment methods:<\/b><br><\/span><\/p><ul><li><span style=\"color: #333333;\">VISA Dankort, VISA, VISA Electron<br><\/span><\/li><li><span style=\"color: #333333;\">Mastercard<br><\/span><\/li><li><span style=\"color: #333333;\">PayPal<br><\/span><\/li><li><span style=\"color: #333333;\">MobilePay<br><\/span><\/li><\/ul><p><span style=\"color: #333333;\"><b>Important payment terms:<\/b><br><\/span><\/p><ul><li><span style=\"color: #333333;\">All prices are in Danish kroner incl. VAT<br><\/span><\/li><li><span style=\"color: #333333;\">Payment is deducted instantly upon booking<br><\/span><\/li><li><span style=\"color: #333333;\">We reserve the right to change prices without notice<br><\/span><\/li><li><span style=\"color: #333333;\">For full-day sessions, separate surcharges may apply by agreement<br><\/span><\/li><\/ul><p><span style=\"color: #333333;\"><b>Cancellation and Relocation<\/b><br><b>Cancellation deadlines:<\/b><br><\/span><\/p><ul><li><span style=\"color: #333333;\">Regular sessions: At least 48 hours before<br><\/span><\/li><li><span style=\"color: #333333;\">Full-day sessions: No later than 168 hours (7 days) before<br><\/span><\/li><\/ul><p><span style=\"color: #333333;\"><b>In case of late cancellation or no-show:<\/b><br><\/span><\/p><ul><li><span style=\"color: #333333;\">The full amount continues to be deducted<br><\/span><\/li><li><span style=\"color: #333333;\">More than 10 minutes late is considered a no-show<br><\/span><\/li><\/ul><p><span style=\"color: #333333;\"><b>Moving session:<\/b><br><\/span><\/p><ul><li><span style=\"color: #333333;\">Possible within the cancellation deadline<br><\/span><\/li><li><span style=\"color: #333333;\">New session must be held within 30 days<br><\/span><\/li><li><span style=\"color: #333333;\">Depends on available capacity in the calendar<br><\/span><\/li><\/ul><p><span style=\"color: #333333;\"><b>Transfer to another person:<\/b><br><\/span><\/p><ul><li><span style=\"color: #333333;\">Possible by written request within the cancellation deadline<br><\/span><\/li><li><span style=\"color: #333333;\">Subsequent handovers result in loss of session<br><\/span><\/li><\/ul><p><span style=\"color: #333333;\"><b>Complaints and Returns<\/b><br><\/span><\/p><ul><li><span style=\"color: #333333;\"><b>No warranty<\/b> on spiritual sessions and development programs<br><\/span><\/li><li><span style=\"color: #333333;\"><b>No returns<\/b> on booked sessions<br><\/span><\/li><li><span style=\"color: #333333;\"><b>No right of withdrawal<\/b> on sessions and event tickets<br><\/span><\/li><li><span style=\"color: #333333;\">We disclaim responsibility for the effect and outcome of the sessions<br><\/span><\/li><\/ul><p><span style=\"color: #333333;\"><b>Tickets to lectures and events:<\/b><br><\/span><\/p><ul><li><span style=\"color: #333333;\">Transferable to other persons<br><\/span><\/li><li><span style=\"color: #333333;\">No refund in case of cancellation<br><\/span><\/li><\/ul><p><span style=\"color: #333333;\"><b>Reimbursement<\/b><br>For agreed reimbursement (e.g. in case of illness):<br><\/span><\/p><ul><li><span style=\"color: #333333;\">Is done via bank transfer<br><\/span><\/li><li><span style=\"color: #333333;\">Requires information of reg. no. and account number <br><\/span><\/li><li><span style=\"color: #333333;\">This information can be sent securely via email<br><\/span><\/li><\/ul><p><span style=\"color: #333333;\"><b>Complaint options<\/b><br><b>Forbrugerklagen\u00e6vnet:<\/b> Center for Klagel\u00f8sning<br>N\u00e6vnenes Hus<br>Toldboden 2<br>8800 Viborg<br><b>Online complaint portal:<\/b> <a href=\"https:\/\/naevneneshus.dk\/klageportalen\/\">Complaints portal for the House of N\u00e6vnenes Hus<\/a><br><b>EU citizens:<\/b> <a href=\"https:\/\/ec.europa.eu\/consumers\/odr\/\">EU online complaint platform<\/a><br>When complaining via the EU platform, please state: <a href=\"mailto:kontakt@hanne.dk\">kontakt@hanne.dk<\/a><br><b>Privacy policy<\/b><br><b>Data controller<\/b><br><b>Wilds Vision Worlds ApS<\/b> is the data controller for the processing of your personal data at <a href=\"www.hanne.dk\">www.hanne.dk.<\/a><br><b>What information do we collect<\/b><br><b>Required information for purchase:<\/b><br><\/span><\/p><ul><li><span style=\"color: #333333;\">Name and company name (if applicable)<br><\/span><\/li><li><span style=\"color: #333333;\">Email address<br><\/span><\/li><li><span style=\"color: #333333;\">Mailing address<br><\/span><\/li><li><span style=\"color: #333333;\">Phone number<br><\/span><\/li><li><span style=\"color: #333333;\">Payment information<br><\/span><\/li><\/ul><p><span style=\"color: #333333;\"><b>When visiting the website:<\/b><br><\/span><\/p><ul><li><span style=\"color: #333333;\">Cookies for shopping cart functionality<br><\/span><\/li><li><span style=\"color: #333333;\">IP address at checkout<br><\/span><\/li><\/ul><p><span style=\"color: #333333;\"><b>Purpose and Basis of Processing<\/b><br>We process your data in order to:<br><\/span><\/p><ul><li><span style=\"color: #333333;\">Complete your purchase and deliver the service<br><\/span><\/li><li><span style=\"color: #333333;\">Send order confirmation and delivery receipt<br><\/span><\/li><li><span style=\"color: #333333;\">Forward Zoom recordings in online sessions<br><\/span><\/li><li><span style=\"color: #333333;\">Handle payment transactions<br><\/span><\/li><\/ul><p><span style=\"color: #333333;\"><b>Payment data<\/b> is only forwarded to necessary payment providers (Bambora, WooCommerce) to complete the transaction.<br><b>Storage and Deletion<\/b><br><\/span><\/p><ul><li><span style=\"color: #333333;\">Your data is deleted <b>3 months<\/b> after delivery of the service<br><\/span><\/li><li><span style=\"color: #333333;\">Email address can be stored longer if you have consented to marketing<br><\/span><\/li><\/ul><p><span style=\"color: #333333;\"><b>External Suppliers<\/b><br>We work with the following data processors:<br><\/span><\/p><ul><li><a href=\"Simply.com\"><span style=\"color: #333333;\"><b>Simply.com<\/b><\/span><\/a><b><\/b><span style=\"color: #333333;\"> (website hosting)<br><\/span><\/li><li><span style=\"color: #333333;\"><b>Bambora and WooCommerce<\/b> (payment processing)<br><\/span><\/li><\/ul><p><span style=\"color: #333333;\">All data processors have entered into agreements on the correct handling of your personal data.<br><b>Your Rights<\/b><br>You have the right to<br><\/span><\/p><ul><li><span style=\"color: #333333;\"><b>Get insight into<\/b> what information we have about you<br><\/span><\/li><li><span style=\"color: #333333;\"><b>Get<\/b> incorrect information <b>corrected<\/b> <br><\/span><\/li><li><span style=\"color: #333333;\"><b>Get<\/b> your data <b>deleted<\/b> <br><\/span><\/li><li><span style=\"color: #333333;\"><b>Protesting<\/b> about the treatment<br><\/span><\/li><li><span style=\"color: #333333;\"><b>File a complaint<\/b> with the Danish Data Protection Agency<br><\/span><\/li><\/ul><p><span style=\"color: #333333;\"><b>Contact us at:<\/b> <a href=\"mailto:admin@hanne.dk\">admin@hanne.dk<\/a> to exercise your rights.<br><b>How to Book<\/b><br><b>Step-by-Step Guide<\/b><br><\/span><\/p><ol type=\"1\"><li><span style=\"color: #333333;\"><b>Go to Online Booking<\/b> on the website<br><\/span><\/li><li><span style=\"color: #333333;\"><b>Select your desired service<\/b> &#8211; click for more information about each session<br><\/span><\/li><li><span style=\"color: #333333;\"><b>Book an intro call<\/b> if you want to hear more first<br><\/span><\/li><li><span style=\"color: #333333;\"><b>Select time<\/b> in the calendar<br><\/span><\/li><li><span style=\"color: #333333;\"><b>Review cart<\/b> &#8211; check your choices and any discounts<br><\/span><\/li><li><span style=\"color: #333333;\"><b>Go to checkout<\/b> &#8211; approve the order<br><\/span><\/li><li><span style=\"color: #333333;\"><b>Complete payment<\/b> &#8211; the amount is deducted instantly<br><\/span><\/li><li><span style=\"color: #333333;\"><b>Receive receipt<\/b> via email<br><\/span><\/li><\/ol><p><span style=\"color: #333333;\"><b>Questions?<\/b><br>Don&#8217;t hesitate to contact us at <a href=\"mailto:kontakt@hanne.dk\"><b>kontakt@hanne.dk<\/b><\/a> or phone <b>+45 60 72 36 46<\/b> if you have any questions about booking or our services.<br><i>Last updated: 12-09-2025<\/i><\/span><\/p>    <\/div>\n<\/div>\n<!-- \/module text -->        <\/div>\n                        <\/div>\n        <\/div>\n        <\/div>\n<!--\/themify_builder_content-->","protected":false},"excerpt":{"rendered":"<p>Terms and Conditions and Data PolicyWelcome to Hanne.dk. Here you will find all important information about trading, booking and data protection in connection with our spiritual services. Terms and conditionsCompany informationHanne.dk ApSHanne KanzentoWilds Vision Worlds ApSSverrigsvej 17130 JuelsmindeCVR: 32056091Phone: +45 60 72 36 46 46E-mail: kontakt@hanne.dkOur ServicesWe offer spiritual sessions, personal development and mediation &#8211; [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2325","page","type-page","status-publish","hentry","has-post-title","has-post-date","has-post-category","has-post-tag","has-post-comment","has-post-author",""],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Terms and Conditions and Data Policy - Kanzento<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/kanzento.dk\/en\/terms-and-conditions-and-data-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Terms and Conditions and Data Policy - Kanzento\" \/>\n<meta property=\"og:description\" content=\"Terms and Conditions and Data PolicyWelcome to Hanne.dk. Here you will find all important information about trading, booking and data protection in connection with our spiritual services. Terms and conditionsCompany informationHanne.dk ApSHanne KanzentoWilds Vision Worlds ApSSverrigsvej 17130 JuelsmindeCVR: 32056091Phone: +45 60 72 36 46 46E-mail: kontakt@hanne.dkOur ServicesWe offer spiritual sessions, personal development and mediation &#8211; [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/kanzento.dk\/en\/terms-and-conditions-and-data-policy\/\" \/>\n<meta property=\"og:site_name\" content=\"Kanzento\" \/>\n<meta property=\"article:modified_time\" content=\"2025-11-11T20:37:12+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/kanzento.dk\\\/en\\\/terms-and-conditions-and-data-policy\\\/\",\"url\":\"https:\\\/\\\/kanzento.dk\\\/en\\\/terms-and-conditions-and-data-policy\\\/\",\"name\":\"Terms and Conditions and Data Policy - Kanzento\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/kanzento.dk\\\/en\\\/#website\"},\"datePublished\":\"2025-09-12T09:59:35+00:00\",\"dateModified\":\"2025-11-11T20:37:12+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/kanzento.dk\\\/en\\\/terms-and-conditions-and-data-policy\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/kanzento.dk\\\/en\\\/terms-and-conditions-and-data-policy\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/kanzento.dk\\\/en\\\/terms-and-conditions-and-data-policy\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Hjem\",\"item\":\"https:\\\/\\\/kanzento.dk\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Terms and Conditions and Data Policy\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/kanzento.dk\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/kanzento.dk\\\/en\\\/\",\"name\":\"Kanzento\",\"description\":\"Clairvoyance og spirituel udvikling\",\"publisher\":{\"@id\":\"https:\\\/\\\/kanzento.dk\\\/en\\\/#\\\/schema\\\/person\\\/9f1ee947cc7c2fe97f6c8cc2b24a5348\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/kanzento.dk\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":[\"Person\",\"Organization\"],\"@id\":\"https:\\\/\\\/kanzento.dk\\\/en\\\/#\\\/schema\\\/person\\\/9f1ee947cc7c2fe97f6c8cc2b24a5348\",\"name\":\"Hanne\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/hanne.dk\\\/wp-content\\\/uploads\\\/2025\\\/02\\\/IMG_1174.jpeg\",\"url\":\"https:\\\/\\\/hanne.dk\\\/wp-content\\\/uploads\\\/2025\\\/02\\\/IMG_1174.jpeg\",\"contentUrl\":\"https:\\\/\\\/hanne.dk\\\/wp-content\\\/uploads\\\/2025\\\/02\\\/IMG_1174.jpeg\",\"width\":2316,\"height\":2321,\"caption\":\"Hanne\"},\"logo\":{\"@id\":\"https:\\\/\\\/hanne.dk\\\/wp-content\\\/uploads\\\/2025\\\/02\\\/IMG_1174.jpeg\"},\"sameAs\":[\"https:\\\/\\\/kanzento.dk\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Terms and Conditions and Data Policy - Kanzento","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/kanzento.dk\/en\/terms-and-conditions-and-data-policy\/","og_locale":"en_US","og_type":"article","og_title":"Terms and Conditions and Data Policy - Kanzento","og_description":"Terms and Conditions and Data PolicyWelcome to Hanne.dk. Here you will find all important information about trading, booking and data protection in connection with our spiritual services. Terms and conditionsCompany informationHanne.dk ApSHanne KanzentoWilds Vision Worlds ApSSverrigsvej 17130 JuelsmindeCVR: 32056091Phone: +45 60 72 36 46 46E-mail: kontakt@hanne.dkOur ServicesWe offer spiritual sessions, personal development and mediation &#8211; [&hellip;]","og_url":"https:\/\/kanzento.dk\/en\/terms-and-conditions-and-data-policy\/","og_site_name":"Kanzento","article_modified_time":"2025-11-11T20:37:12+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/kanzento.dk\/en\/terms-and-conditions-and-data-policy\/","url":"https:\/\/kanzento.dk\/en\/terms-and-conditions-and-data-policy\/","name":"Terms and Conditions and Data Policy - Kanzento","isPartOf":{"@id":"https:\/\/kanzento.dk\/en\/#website"},"datePublished":"2025-09-12T09:59:35+00:00","dateModified":"2025-11-11T20:37:12+00:00","breadcrumb":{"@id":"https:\/\/kanzento.dk\/en\/terms-and-conditions-and-data-policy\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/kanzento.dk\/en\/terms-and-conditions-and-data-policy\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/kanzento.dk\/en\/terms-and-conditions-and-data-policy\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Hjem","item":"https:\/\/kanzento.dk\/en\/"},{"@type":"ListItem","position":2,"name":"Terms and Conditions and Data Policy"}]},{"@type":"WebSite","@id":"https:\/\/kanzento.dk\/en\/#website","url":"https:\/\/kanzento.dk\/en\/","name":"Kanzento","description":"Clairvoyance og spirituel udvikling","publisher":{"@id":"https:\/\/kanzento.dk\/en\/#\/schema\/person\/9f1ee947cc7c2fe97f6c8cc2b24a5348"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/kanzento.dk\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":["Person","Organization"],"@id":"https:\/\/kanzento.dk\/en\/#\/schema\/person\/9f1ee947cc7c2fe97f6c8cc2b24a5348","name":"Hanne","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/hanne.dk\/wp-content\/uploads\/2025\/02\/IMG_1174.jpeg","url":"https:\/\/hanne.dk\/wp-content\/uploads\/2025\/02\/IMG_1174.jpeg","contentUrl":"https:\/\/hanne.dk\/wp-content\/uploads\/2025\/02\/IMG_1174.jpeg","width":2316,"height":2321,"caption":"Hanne"},"logo":{"@id":"https:\/\/hanne.dk\/wp-content\/uploads\/2025\/02\/IMG_1174.jpeg"},"sameAs":["https:\/\/kanzento.dk"]}]}},"builder_content":"<p><b>Terms and Conditions and Data Policy<\/b><br>Welcome to <a href=\"Hanne.dk\">Hanne.dk<\/a>. Here you will find all important information about trading, booking and data protection in connection with our spiritual services. <br><b>Terms and conditions<\/b><br><b>Company information<\/b><br><a href=\"Hanne.dk\"><b>Hanne.dk<\/b><\/a><b> ApS<\/b><br>Hanne Kanzento<br>Wilds Vision Worlds ApS<br>Sverrigsvej 1<br>7130 Juelsminde<br>CVR: 32056091<br>Phone: +45 60 72 36 46 46<br>E-mail: <a href=\"mailto:kontakt@hanne.dk\">kontakt@hanne.dk<\/a><br><b>Our Services<\/b><br>We offer spiritual sessions, personal development and mediation - both online via Zoom and physically in Juelsminde. All services can be booked through our online booking system. <br><b>Physical sessions in Juelsminde:<\/b><br><\/p><ul><li>Personal 1-on-1 sessions<br><\/li><li>Companion can be arranged by special arrangement<br><\/li><\/ul><p><b>Online sessions via Zoom:<\/b><br><\/p><ul><li>Personal 1-on-1 sessions<br><\/li><li>Recording sent via email on request<br><\/li><\/ul><p><b>Prices and Payment<\/b><br><b>Accepted payment methods:<\/b><br><\/p><ul><li>VISA Dankort, VISA, VISA Electron<br><\/li><li>Mastercard<br><\/li><li>PayPal<br><\/li><li>MobilePay<br><\/li><\/ul><p><b>Important payment terms:<\/b><br><\/p><ul><li>All prices are in Danish kroner incl. VAT<br><\/li><li>Payment is deducted instantly upon booking<br><\/li><li>We reserve the right to change prices without notice<br><\/li><li>For full-day sessions, separate surcharges may apply by agreement<br><\/li><\/ul><p><b>Cancellation and Relocation<\/b><br><b>Cancellation deadlines:<\/b><br><\/p><ul><li>Regular sessions: At least 48 hours before<br><\/li><li>Full-day sessions: No later than 168 hours (7 days) before<br><\/li><\/ul><p><b>In case of late cancellation or no-show:<\/b><br><\/p><ul><li>The full amount continues to be deducted<br><\/li><li>More than 10 minutes late is considered a no-show<br><\/li><\/ul><p><b>Moving session:<\/b><br><\/p><ul><li>Possible within the cancellation deadline<br><\/li><li>New session must be held within 30 days<br><\/li><li>Depends on available capacity in the calendar<br><\/li><\/ul><p><b>Transfer to another person:<\/b><br><\/p><ul><li>Possible by written request within the cancellation deadline<br><\/li><li>Subsequent handovers result in loss of session<br><\/li><\/ul><p><b>Complaints and Returns<\/b><br><\/p><ul><li><b>No warranty<\/b> on spiritual sessions and development programs<br><\/li><li><b>No returns<\/b> on booked sessions<br><\/li><li><b>No right of withdrawal<\/b> on sessions and event tickets<br><\/li><li>We disclaim responsibility for the effect and outcome of the sessions<br><\/li><\/ul><p><b>Tickets to lectures and events:<\/b><br><\/p><ul><li>Transferable to other persons<br><\/li><li>No refund in case of cancellation<br><\/li><\/ul><p><b>Reimbursement<\/b><br>For agreed reimbursement (e.g. in case of illness):<br><\/p><ul><li>Is done via bank transfer<br><\/li><li>Requires information of reg. no. and account number <br><\/li><li>This information can be sent securely via email<br><\/li><\/ul><p><b>Complaint options<\/b><br><b>Forbrugerklagen\u00e6vnet:<\/b> Center for Klagel\u00f8sning<br>N\u00e6vnenes Hus<br>Toldboden 2<br>8800 Viborg<br><b>Online complaint portal:<\/b> <a href=\"https:\/\/naevneneshus.dk\/klageportalen\/\">Complaints portal for the House of N\u00e6vnenes Hus<\/a><br><b>EU citizens:<\/b> <a href=\"https:\/\/ec.europa.eu\/consumers\/odr\/\">EU online complaint platform<\/a><br>When complaining via the EU platform, please state: <a href=\"mailto:kontakt@hanne.dk\">kontakt@hanne.dk<\/a><br><b>Privacy policy<\/b><br><b>Data controller<\/b><br><b>Wilds Vision Worlds ApS<\/b> is the data controller for the processing of your personal data at <a href=\"www.hanne.dk\">www.hanne.dk.<\/a><br><b>What information do we collect<\/b><br><b>Required information for purchase:<\/b><br><\/p><ul><li>Name and company name (if applicable)<br><\/li><li>Email address<br><\/li><li>Mailing address<br><\/li><li>Phone number<br><\/li><li>Payment information<br><\/li><\/ul><p><b>When visiting the website:<\/b><br><\/p><ul><li>Cookies for shopping cart functionality<br><\/li><li>IP address at checkout<br><\/li><\/ul><p><b>Purpose and Basis of Processing<\/b><br>We process your data in order to:<br><\/p><ul><li>Complete your purchase and deliver the service<br><\/li><li>Send order confirmation and delivery receipt<br><\/li><li>Forward Zoom recordings in online sessions<br><\/li><li>Handle payment transactions<br><\/li><\/ul><p><b>Payment data<\/b> is only forwarded to necessary payment providers (Bambora, WooCommerce) to complete the transaction.<br><b>Storage and Deletion<\/b><br><\/p><ul><li>Your data is deleted <b>3 months<\/b> after delivery of the service<br><\/li><li>Email address can be stored longer if you have consented to marketing<br><\/li><\/ul><p><b>External Suppliers<\/b><br>We work with the following data processors:<br><\/p><ul><li><a href=\"Simply.com\"><b>Simply.com<\/b><\/a><b><\/b> (website hosting)<br><\/li><li><b>Bambora and WooCommerce<\/b> (payment processing)<br><\/li><\/ul><p>All data processors have entered into agreements on the correct handling of your personal data.<br><b>Your Rights<\/b><br>You have the right to<br><\/p><ul><li><b>Get insight into<\/b> what information we have about you<br><\/li><li><b>Get<\/b> incorrect information <b>corrected<\/b> <br><\/li><li><b>Get<\/b> your data <b>deleted<\/b> <br><\/li><li><b>Protesting<\/b> about the treatment<br><\/li><li><b>File a complaint<\/b> with the Danish Data Protection Agency<br><\/li><\/ul><p><b>Contact us at:<\/b> <a href=\"mailto:admin@hanne.dk\">admin@hanne.dk<\/a> to exercise your rights.<br><b>How to Book<\/b><br><b>Step-by-Step Guide<\/b><br><\/p><ol type=\"1\"><li><b>Go to Online Booking<\/b> on the website<br><\/li><li><b>Select your desired service<\/b> - click for more information about each session<br><\/li><li><b>Book an intro call<\/b> if you want to hear more first<br><\/li><li><b>Select time<\/b> in the calendar<br><\/li><li><b>Review cart<\/b> - check your choices and any discounts<br><\/li><li><b>Go to checkout<\/b> - approve the order<br><\/li><li><b>Complete payment<\/b> - the amount is deducted instantly<br><\/li><li><b>Receive receipt<\/b> via email<br><\/li><\/ol><p><b>Questions?<\/b><br>Don't hesitate to contact us at <a href=\"mailto:kontakt@hanne.dk\"><b>kontakt@hanne.dk<\/b><\/a> or phone <b>+45 60 72 36 46<\/b> if you have any questions about booking or our services.<br><i>Last updated: 12-09-2025<\/i><\/p>","_links":{"self":[{"href":"https:\/\/kanzento.dk\/en\/wp-json\/wp\/v2\/pages\/2325","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kanzento.dk\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kanzento.dk\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kanzento.dk\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/kanzento.dk\/en\/wp-json\/wp\/v2\/comments?post=2325"}],"version-history":[{"count":2,"href":"https:\/\/kanzento.dk\/en\/wp-json\/wp\/v2\/pages\/2325\/revisions"}],"predecessor-version":[{"id":2345,"href":"https:\/\/kanzento.dk\/en\/wp-json\/wp\/v2\/pages\/2325\/revisions\/2345"}],"wp:attachment":[{"href":"https:\/\/kanzento.dk\/en\/wp-json\/wp\/v2\/media?parent=2325"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}